What are students saying?
Our Net Promoter Score of 83%
Made for students to increase learning outcomes, belonging and well-being.
What is NPS?
Net Promoter Score, which is essentially a customer happiness indicator, assesses customer satisfaction by figuring out what proportion of a business's customers would suggest its service to a friend or colleague. After that, this proportion is converted into a number between -100 and +100.
Is it good?
Any score above 0 in the range of -100 to +100 is considered good because it shows that a company has more promoters than detractors. Extremely Top-tier businesses typically have an NPS of 70 or higher in 2018, Netflix had an NPS of 64, PayPal had a score of 63, Amazon had a score of 54, Google had a score of 53, and Apple had a score of 49.
Why is Wavie's NPS so good?
We've always put students first. We give them what they want.
"It was really easy and quick to access the help I needed and I liked the fact that I wasn't looking through 500 different links to get where I needed to be" - Student Feedback
"...it has been a very easy system to use and the staff at Wavie have been very helpful and quick to respond to any queries" - Staff Feedback
"I love the idea of wavie and how it can help people" - Student Feedback